View Single Post
 
Old 07-23-2010, 11:42 AM
dfn8tly dfn8tly is offline
Senior Member
Join Date: Aug 2008
Location: Village of Amelia
Posts: 443
Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have both and they have the same philosophy - - - the customer means nothing.

When I received my July ClearLink bill I noticed that they had not deducted my June payment. I called in a pleasant manner and ClearLink acknowledged they were having some "computer issues", they HAD received my payment but did not know where the money had been applied. They insisted my bank FAX them a copy, front and back, of the check before the account could be cleared. This was despite knowing they have a problem. These kinds of problems are not just inconvenient but also annoying and a waste of other people's time.

Comcast will do the same kinds of things but charge you for it.
__________________
I have the simplest of tastes; I only like the best. Oscar Wilde