Perhaps you could threaten Century Link through the Florida Attorney General's office. That might shake them up.
That practice is deceptive and they should not be ignored.
Recently, I had a case with my secondary medical insurance company, which was refusing to pay a bill of over $1100. The mention of the NY State Attorney General and the State Insurance Department ended a 6-month logjam, and the bill was paid.
Go for it !
Last edited by RichieB; 12-14-2011 at 05:45 PM.
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