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Old 12-24-2011, 08:30 AM
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redwitch redwitch is offline
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Sorry, VII, totally disagree. This wasn't get me a cart now. This was a cart ordered 30 days in advance. There's absolutely no excuse for dropping off a dirty cart, at least not with an apology and explanation there just wasn't time to clean it.

I do understand that a gas cart might go to someone who is renting for a longer time. That's reasonable. What's not reasonable is the attitude for someone in the customer service business being and not explaining nicely that there are few carts available during the holiday season and gas carts are reserved for long-term rentals (not a "better account").

And this is one of the reasons why I only recommend one of two cart rentals -- Jim Followell (always #1 in my book) and Grandma & Grandpa's. Both believe in customer service and stand behind their carts.
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