Comcast xfinity nightmare company

Closed Thread
Thread Tools
  #1  
Old 03-23-2017, 04:00 PM
PennyAnn PennyAnn is offline
Member
Join Date: Mar 2012
Posts: 79
Thanks: 108
Thanked 27 Times in 11 Posts
Default Comcast xfinity nightmare company

Our Comcast bill has been going up, up, up without our permission or agreement.... we contacted numerous times with no satisfaction. Could not even get a supervisor on the line or to call back. We agreed to $99 per month plus tax. This month the bill went up to $143.33.
At the end of our rope, we have decided to terminate our service, and now they say we can not stop their service without paying a $119 fee !!! This is deplorable and and feels tantamount to blackmail. Save yourself. Stay away from Comcast Infinity. They see us as prisoners, not customers.
  #2  
Old 03-23-2017, 04:27 PM
DARFAP DARFAP is offline
Senior Member
Join Date: Apr 2014
Posts: 305
Thanks: 2
Thanked 221 Times in 76 Posts
Default

That's $99 a month plus tax and all of the hidden fees, a promotional rate that will increase after one year then again after year 2 if you have a 2-year contract. Fact of life with any cable / internet provider.

Sent from my SM-G930V using Tapatalk
  #3  
Old 03-23-2017, 04:39 PM
dbussone's Avatar
dbussone dbussone is offline
Sage
Join Date: Jun 2012
Posts: 7,833
Thanks: 0
Thanked 86 Times in 78 Posts
Default

Quote:
Originally Posted by DARFAP View Post
That's $99 a month plus tax and all of the hidden fees, a promotional rate that will increase after one year then again after year 2 if you have a 2-year contract. Fact of life with any cable / internet provider.

Sent from my SM-G930V using Tapatalk


Nope! Not Brighthouse/Spectrum. No contract at all and after 3 years my bill is no higher and I have negotiated more channels.


Sent from my iPad using Tapatalk Pro
__________________
All the great things are simple, and many can be expressed in a single word: freedom, justice, honor, duty, mercy, hope.
Winston Churchill
  #4  
Old 03-23-2017, 05:56 PM
cmj1210's Avatar
cmj1210 cmj1210 is offline
Senior Member
Join Date: May 2014
Posts: 394
Thanks: 7
Thanked 16 Times in 12 Posts
Default

We just switched to Comcast from Brighthouse. We opted to pay a little extra so we do not have a contract & will not debit our account. Since Spectrum took over our rate increased & our internet slowed to a crawl. We have been very happy with Comcast so far. No complaints. Had an issue after installation & customer service couldn't have been more helpful.


Sent from my iPhone using Tapatalk Pro
__________________
Long Island NY, The Villages
  #5  
Old 03-23-2017, 07:17 PM
karostay's Avatar
karostay karostay is offline
Sage
Join Date: Sep 2011
Location: Conn/Maine /
Posts: 2,781
Thanks: 128
Thanked 1,343 Times in 519 Posts
Default

7 years with Comcast..I renegotiate for lower bill every year
__________________
Don't take life Too Serious ..It isn't permanent
  #6  
Old 03-23-2017, 07:26 PM
jnieman jnieman is offline
Sage
Join Date: Jun 2008
Posts: 3,263
Thanks: 3
Thanked 13 Times in 10 Posts
Default

Today I received a call saying I could get a much faster speed than the 75 mpbs I have now and pay the same price if I agree to go with the TV/internet package. The only catch was I had to activate a TV on the Comcast. I looked at their website and for just internet they don't offer anything above 75 mpbs.
  #7  
Old 03-24-2017, 04:36 AM
rubicon rubicon is offline
Email Reported As Spam
Join Date: Nov 2010
Posts: 13,694
Thanks: 0
Thanked 13 Times in 11 Posts
Default

Been with Comcast and so far no real issues. They continue to improve their products and their service. they just announced a change in their billing format.
Closed Thread

Tags
comcast, month, bill, service, terminate

Thread Tools

You are viewing a new design of the TOTV site. Click here to revert to the old version.

All times are GMT -5. The time now is 04:53 PM.