Have had Deans for both termite and pest control since we bought over two years ago. Prior homeowners had Deans since the house was new - they'd been pleased with their service so we continued on with Deans as well......and we couldn't be happier. Anytime we call with an issue, they have a tech out to the house within 24 hours to address it.
The techs have always been attentive to finding the source of any bugs/pests and dealing with the problem from there.......not just spraying all over creation and saying, "There! That should take care of it!"
They always investigate first then decide what to do to address things.
Nice people - and nice people to deal with as well!