Breathe Easy Medical
I've been using Breathe Easy Medical for almost 5 years now, and am also having problems. Like you, they used to directly deliver to the door, called me in advance when I was due for supplies, etc. Now I have to call them at the 3 month interval, and then I found out they use the date that the supplies are delivered for the 3 month date for Medicare...not the date they are ordered. The time frame between the two can sometimes be as long as 2 weeks which then stretches the 3 months to 3 1/2 months between supplies. I had used the same water chamber for over 3 years before I read a pamphlet which said it should be changed every 6 months. The last time I ordered supplies, I was told that I needed new orders from my doctor so that added additional time to my delivery. I'm not sure if all these problems are due to the company I'm using or changes from Medicare. I also suspect that there are a lot of people here in TV on c-pap machines which might also add to the problem.