[Hancle704]

Before you have another medical problem you might consider checking on the hours/days other urgent care facilities around the Villages are open.

[Miles42]

9 Hours is really long wait, Seems like someone dropped the ball, I can not defend a nine hour wait under no circumstance.

[NotGolfer]

There always seems to be complaints on TOTV re: our hospital. When those occur, I wonder how many call AND write to the administration. I would think given that...perhaps if everyone did this they'd make efforts to rectify the issues. As dbusonne said (he's an expert given his career with hospitals) some of this occurs due to "high season" and not having adequate staffing. It's NOT just here in T.V. but throughout Florida (and I've heard in Arizona as well) due to all the seasonal people who come here to enjoy the weather and all it has to offer. As our community has grown and continues to grow...it will be jammed/slammed. Too many people also use the ER for medical issues that an Urgent Care can handle. IF you don't have a primary doctor set up here (many seasonals do not) that also plays into the issue as well. Then consider our hospital is a "regional" one so it's not just villagers who are using the facility.

[dbussone]

Originally Posted by NotGolfer

There always seems to be complaints on TOTV re: our hospital. When those occur, I wonder how many call AND write to the administration. I would think given that...perhaps if everyone did this they'd make efforts to rectify the issues. As dbusonne said (he's an expert given his career with hospitals) some of this occurs due to "high season" and not having adequate staffing. It's NOT just here in T.V. but throughout Florida (and I've heard in Arizona as well) due to all the seasonal people who come here to enjoy the weather and all it has to offer. As our community has grown and continues to grow...it will be jammed/slammed. Too many people also use the ER for medical issues that an Urgent Care can handle. IF you don't have a primary doctor set up here (many seasonals do not) that also plays into the issue as well. Then consider our hospital is a "regional" one so it's not just villagers who are using the facility.

Well said, especially the part about alerting administration when you have an issue.

[rubicon]

Originally Posted by NotGolfer

There always seems to be complaints on TOTV re: our hospital. When those occur, I wonder how many call AND write to the administration. I would think given that...perhaps if everyone did this they'd make efforts to rectify the issues. As dbusonne said (he's an expert given his career with hospitals) some of this occurs due to "high season" and not having adequate staffing. It's NOT just here in T.V. but throughout Florida (and I've heard in Arizona as well) due to all the seasonal people who come here to enjoy the weather and all it has to offer. As our community has grown and continues to grow...it will be jammed/slammed. Too many people also use the ER for medical issues that an Urgent Care can handle. IF you don't have a primary doctor set up here (many seasonals do not) that also plays into the issue as well. Then consider our hospital is a "regional" one so it's not just villagers who are using the facility.

notgolfer: Perhaps you are correct and it certainly is good counsel. However one wonders given the ubiquitous and long standing nature of this problem that it has been allowed to continue. Even on TOTV there have been posts from medical people who work a The Villages Hosiptal.

another issue you addressed is people going to the ER when they should b at an Urgent Care Unit. My thoughts go to the old adage "he who doctors himself has a fool for a patient". A sick person often doesn't know what's wrong or has the clear mind to think it through. all they know is they hurt and they need help and relief.

so back to the Urgent Care. If I where a Hospital Administrator my goal would be to immediately triage keeping ER patents and guiding the Urgent Care people to our newly built Urgent are unit at this hospital.

What has me puzzled, and again its an admin issue in my mind, is why would a Hospital just continue doing the same thing and expecting different results. The model they have doesn't work

I am not being judgmental here and on a personal note have great affection and respect for the nursing discipline given my past medical experiences with them. They are angels of mercy

Personal Best Regards:

[photo1902]

Originally Posted by ConnieNonnie

hi from recent experience with my mom and dad, I think if
you arrive in an ambulance you definitely get top priority.
I have several experiences with our Village Regional Hospital,
and I am so relieved that they are here. You just need to
be persistant and say what you mean, but don't say it mean.

Not necessarily. It depends on the person's condition and the reason they were brought to the hospital. My mom was transported from an ALF to the ER via ambulance. When she arrived and was triaged, she was placed in the ER's waiting room.

[rubicon]

Originally Posted by photo1902

Not necessarily. It depends on the person's condition and the reason they were brought to the hospital. My mom was transported from an ALF to the ER via ambulance. When she arrived and was triaged, she was placed in the ER's waiting room.

photo I have heard that same compliant more than once

[Michael22]

Two visits to the Villages ER, 7 hour wait and 8 hour wait when brought in by ambulance. First visit was for a mini stroke, sat in front of a sign that stated, every minute counts when having a stroke". Hospital does not have enough staff to deal with the influx of people during high season. Now they are building more homes, so what is that going to mean for people needing medical care?

[RickeyD]

Originally Posted by Michael22

Two visits to the Villages ER, 7 hour wait and 8 hour wait when brought in by ambulance. First visit was for a mini stroke, sat in front of a sign that stated, every minute counts when having a stroke". Hospital does not have enough staff to deal with the influx of people during high season. Now they are building more homes, so what is that going to mean for people needing medical care?

If one can afford it, a Lear jet to New York.

[rubicon]

Originally Posted by Michael22

Two visits to the Villages ER, 7 hour wait and 8 hour wait when brought in by ambulance. First visit was for a mini stroke, sat in front of a sign that stated, every minute counts when having a stroke". Hospital does not have enough staff to deal with the influx of people during high season. Now they are building more homes, so what is that going to mean for people needing medical care?

Michael: One can only imagine what was going through your mind as you read that poster. It also brings into question triage.

[snowbird22154]

and now what do we do with all the "extras" coming into The Villages and the "staff" in the hospitals getting cut..... Thanks for your post as I ain't looking forward to having to go there.... and "old age" rapidly catching up with me... and have instructed my wife....Take me to Monroe Hosp......
and as to an earlier question.... "Did I report this 9 hour "delay"....I am ashamed to say I did not

Originally Posted by Michael22

Two visits to the Villages ER, 7 hour wait and 8 hour wait when brought in by ambulance. First visit was for a mini stroke, sat in front of a sign that stated, every minute counts when having a stroke". Hospital does not have enough staff to deal with the influx of people during high season. Now they are building more homes, so what is that going to mean for people needing medical care?

[dadspet]

Went into Emergency room at 4/22/ 4:30am about 6 people there. Moved from waiting room to a chair inside by 9:00 and then moved to a room by 10:00 am. They wanted to put a IV in me but nurse ? didn't know why - he then told me they needed a urine sample but they already took one when I first came in. I had serious urinary issues that they couldn't resolve and suggested I go home and contact a urologist. I refused and asked them if the had a urologist on call and they said yes but didn't know where he was. When I insisted on a urologist the ER Dr came back back in later and said he talked to a urologist and he suggested what to do.They did put me on strong antibiotics and did other procedures. Left the ER about 2:30Pm and every room and people in the hallway and the ER waiting room totally filled. My guess is these people are still waiting. 2 days later. My estimate of level of care > lax at best. Advice don''t go to ER till April(may be May) but still got a feeling the level of care will be Lax at best. Had to believe they don't have a Urologist on call they can get. Talked to friends that went to Leesburg ER on friday and had a similar wait. So take 2 aspirins and wait another month or so to get sick enough to need a ER. I think the Village hospital has a long way to go before you will see then bragging about the level of care compared to other hospitals.

[PattyCakes]

Did your neighbors know that Paramount Urgent Care, on 466, is open 8am-8pm. Been there many times and always received timely assistance.

[TNLAKEPANDA]

One would think that if any hospital was going to be top notch in quality care and service it would be the Villages Hospital. Not so. Very disappointing.

[graciegirl]

Originally Posted by TNLAKEPANDA

One would think that if any hospital was going to be top notch in quality care and service it would be the Villages Hospital. Not so. Very disappointing.

The Villages Hospital is not run by The Villages but it was built by The Villages and rented to THIS hospital "company". There are levels in hospital's and this one is NOT a large teaching hospital and Florida is not the best place for medical care. It is the one disappointment here that does not seem to be immediately solvable. You cannot make GREAT doctors come here. Teaching hospitals are a magnet for research money and extremely skilled specialists.