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  #1  
Old 09-30-2013, 09:44 AM
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Whimsey Whimsey is offline
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Default Brighthouse

Has anyone used Lysander Jimenez to get Brighthouse service ? What is the difference going direct through Brighthouse or through Lysander? Is the pricing different ?

  #2  
Old 09-30-2013, 11:59 AM
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murray607 murray607 is offline
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Originally Posted by Whimsey View Post
Has anyone used Lysander Jimenez to get Brighthouse service ? What is the difference going direct through Brighthouse or through Lysander? Is the pricing different ?
I spoke to him back in February when trying to determine if our location had service, but it wasn't available at that time.

He was at the Belleview location on Hwy 441. I think that is a Brighthouse Office and not an agency.
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Old 09-30-2013, 11:35 PM
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Originally Posted by Whimsey View Post
Has anyone used Lysander Jimenez to get Brighthouse service ? What is the difference going direct through Brighthouse or through Lysander? Is the pricing different ?
Lysander is your direct sales rep and generally pricing will be the same unless your community has special pricing such as a bulk agreement. Use whatever method you feel most comfortable with.
  #4  
Old 09-30-2013, 11:40 PM
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While I'm at it should probably introduce myself. My name is Gary and I am the Forums Manager for Bright House Networks. If you have any technical or service issues or questions involving our products or third party products that interface with our products feel free to reach out to me.
  #5  
Old 09-30-2013, 11:41 PM
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Oops duplicated a post somehow sorry...
  #6  
Old 10-01-2013, 02:19 PM
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Whimsey Whimsey is offline
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Originally Posted by BHNtechXpert View Post
While I'm at it should probably introduce myself. My name is Gary and I am the Forums Manager for Bright House Networks. If you have any technical or service issues or questions involving our products or third party products that interface with our products feel free to reach out to me.
Thanks Gary. Good to know.
  #7  
Old 10-21-2013, 04:04 PM
laceylady laceylady is offline
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We just returned from up north last week. We were having trouble calling the office (as we had last year). I called Lysander, and we got instant action and our service was connected in no time by a field visit from a tech! Lysander also stopped by our house a little while later to make sure everything was working!! His service was fantastic! I don't think I will ever call the "office" again! Way to go Lysander!
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  #8  
Old 10-21-2013, 09:17 PM
jrandall jrandall is offline
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We love our Brighthouse services.
  #9  
Old 10-22-2013, 11:07 AM
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We signed up with Paul who was in charge of the area south of 466A when we moved in back in July.
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  #10  
Old 10-22-2013, 04:18 PM
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Quote:
Originally Posted by Whimsey View Post
Has anyone used Lysander Jimenez to get Brighthouse service ? What is the difference going direct through Brighthouse or through Lysander? Is the pricing different ?
Lysander is the new rep for that area. He will give you excellent one on one attention that you cannot receive from any other channel of Bright House, that is on top of any exclusive offers. You can also search my Paul and bright house. Anything that is said about me should also hold true for Lysander being as he was my mentor when I started and taught me a lot about taking care of customers.

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Originally Posted by e-flyer View Post
We signed up with Paul who was in charge of the area south of 466A when we moved in back in July.
I definitely appreciate your business. If you or any of your friends needs help, please have them contact Lysander (352-414-6756). He will give them the same great service you had with me.
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I have been moved to a different division in Bright House and I will no longer be the rep for The Villages area. Lysander Jimenez, my friend and co-worker, will be the rep for The Villages area now and he will take wonderful care of you. I will put his full contact information below in case you want to contact him directly.

Lysander Jimenez
352-414-6756 cell
Lysander.Jimenez@mybrighthouse.com
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