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  #1  
Old 03-02-2015, 02:09 PM
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Not for the first time, I need help

I have entered a valid e-mail address and ticked the "Receive Email Notification of New Private Messages" box but do NOT receive notification of new private messages. I used to, but have not for the past few months. Is this option no longer in operation?

Thank you
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Old 03-02-2015, 02:24 PM
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Same problem here.
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Old 03-02-2015, 02:52 PM
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Mine was working as of a week or so ago, as I recall, have not received any PMs recently, will need to watch this.
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Old 03-02-2015, 03:36 PM
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Quote:
Originally Posted by Arctic Fox View Post
Not for the first time, I need help

I have entered a valid e-mail address and ticked the "Receive Email Notification of New Private Messages" box but do NOT receive notification of new private messages. I used to, but have not for the past few months. Is this option no longer in operation?

Thank you
Attn Moderator re test - PM received, but no e-mail notification

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Old 03-02-2015, 05:01 PM
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your email program may be deleting them.
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Old 03-02-2015, 08:53 PM
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Attn Moderator re test - PM received, but no e-mail notification

Thanks
Your email program may be putting the notification in your "trash or junkmail" folder. We will double check to make sure your email notification request is recorded. Sorry for the inconvenience.
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Old 03-02-2015, 09:22 PM
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Your email program may be putting the notification in your "trash or junkmail" folder. We will double check to make sure your email notification request is recorded. Sorry for the inconvenience.
Thank you, Moderator - my junk mail folder is empty
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Old 03-02-2015, 10:58 PM
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We will look into this.

Regards,

TOTV Team
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Old 03-02-2015, 11:49 PM
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Nothing in my spam folder. Nothing in my trash. No notices for awhile. Methinks tis another iPad issue except for fact nothing showing on my laptop, either.
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Old 04-24-2015, 09:35 AM
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Quote:
Originally Posted by Arctic Fox View Post
Not for the first time, I need help

I have entered a valid e-mail address and ticked the "Receive Email Notification of New Private Messages" box but do NOT receive notification of new private messages. I used to, but have not for the past few months. Is this option no longer in operation?

Thank you
I have no idea why I received this private message......nor do I know the answer to the question. Sorry.
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Old 04-24-2015, 10:20 AM
gpirate gpirate is offline
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Quote:
Originally Posted by Arctic Fox View Post
Not for the first time, I need help

I have entered a valid e-mail address and ticked the "Receive Email Notification of New Private Messages" box but do NOT receive notification of new private messages. I used to, but have not for the past few months. Is this option no longer in operation?

Thank you
I have received 4 in the past two weeks and working fine for me. Check your email and make sure it is entered correctly.
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