Whirlpool and Kitchen Aide brands are made by the same company. Our brand new Kitchen Aide side by side refrigerator seems as if it is going to be remade, piece by piece. We were told the pooling of water between the 2 doors is due to poor door insulation - so we are on order to get a new freezer door. The pooling of water was so bad we had to use towels on the floor so the new base cabinets would not be ruined. We are also on order to get a new ice maker which never worked properly. They say these new parts might alleviate the grinding metal noises which keeps us up at night. No one is quite sure about how to fix the popping noises we constantly hear so my husband bought a "sound machine". He thought the sounds of ocean waves or a babbling brook would drowned out the refrigerator noise and we could get some sleep. No such luck. If you look in Consumer Reports you'll see the horrible repair record for these refrigerators. And, if you search online for consumer complaints you'll find many other people complaining about Whirlpool and Kitchen Aide refrigerators. Don't know why The Villages would put such crappy appliances in otherwise nice homes. Maybe they need a subscription to Consumer Reports?
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