[TimeForChange]

We have two homes in TV. One we live in the other we rent. We signed what we thought was a one year contract with Massey in Dec 2014 and paid for pest service and lawn service up front (over $1000). The sales person never mentioned that the contract was a two year contract instead of one. We were not at all pleased with either service during the year. We had weeds they could not get rid of and palm rats in our back yard. We complained several times to no avail. During the year Massey sent us monthly invoices for the services. We called the toll free line and told them we paid all up front. In Dec 2014 we were told that our one year contract we paid up front for expired in Dec. We signed a contract with another company. Massey treated our lawn and sprayed for pest again in Dec and sent us a bill for the service. Now they are saying the one year contract was a two year contract although the sales person never mentioned this. We spoke with a supervisor and a manager in Wildwood yesterday and were told " we cannot get rid of rats in your yard all we do is fill the bait stations". We were told that "we do not write the contracts" we just enforce them. Terrible service and the fact that even though we paid them over $1000 for a year of service for two houses we continue to receive monthly statements. They are hoping we would paid twice I guess.