You can't make this stuff up..
Comcast said:"We have zero tolerance for this type of disrespectful behavior and are conducting a thorough investigation," Steve Kipp, a vice president, told the blog. When was the last time somone called Comcast regarding a bill or service? Are these not riddled with disrepect by not anwering the calls, making customers wait when going to their stores, by waiting 4-5 days for down service, by over billing and then making the customer spend hours + on the phone to correct,etc.etc!! Maybe Mr. Kipp is out of touch with the real Comcast???
