They should have simply sent out a letter announcing The Villages/USF Health Alliance. A simple statement that they hope to achieve some helpful suggestions/innovations for better health care in The Villages would have been sufficient.
Well, they did.
They had a number of group meetings with residents chosen at random.
These were small groups which met before the health survey was sent out to the villagers.
Each of these groups consisted of 10-12 residents and all comments were tape recorded. They listened carefully to all the comments.
I know because I was a member of one of the groups and I have friends who did this also.
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