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Thread: Anyone else having problems with Comcast
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Old 01-31-2015, 11:34 AM
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Quote:
Originally Posted by JoanCCF View Post
I've been back and forth with Comcast about that for the past two weeks and it's very discouraging that they haven't resolved that issue yet. And, yes, their Customer Service really sucks! I agree, I don't know how Comcast stays in business with their awful Customer Service.

I think that is the problem most of us have with Comcast -- Customer Service is a joke.
And they have no way to reach them via email.
You MUST call them on the telephone and listen to all their sales pitches while you're on hold.
They made a minor change on our account, which knocked out our internet service for 12 hours.
When I finally reached Tech Service, they said "Customer Service must have changed an account code, that often knocks out the internet service."
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