When you thought you had seen and heard everything Comcast comes up with one more shot. About 6-7 months ago we had Comcast discontinued and replaced with Direct TV which we are extremely happy with. At the time of the change over from Comcast to Direct TV I sent a letter, return receipt required, and notarized informing Comcast Hdq in Philadelphia that we had cancelled their service, returned all equipment, including the modem as we purchased our own so we should not be billed a rental for a modem. I included receipts showing the confirmaiton of the returned modem, et al. I heard nothing back but did get a signed receipt for my letter.
Yep, yesterday I received a letter from Comcast informing me they had not been billing me for a modem and the rental charge of $10 per month would start March 1st. I called them and told them of the letter I sent and that I have my own modem, (we do use Comcast internet service without their modem and pay $38 a month.) They said they were sorry and would not bill me. I wonder how many get con'd by them with this sort of thing and people pay the fraudent charge? I thought we would never have to call them again about a bill and BINGO here they come again !! Some on TOTV's suggested I send the letter to their Hdq's as they continue to bill even after service is cut off. I thought that was not necessary but because I have a lot of faith in the
TOTV people I did it and wow again they were right. Kudo's to them.
