Quote:
Originally Posted by tuccillo
Our CenturyLink cost actually went down because we went to Autobill pay and the speed went up.
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What I learned today from Century Link is that if you change your credit card with Autobill you lose a portion of your discount. We had a $10 discount for Autobill and I had to change our credit card because it was cancelled over the Home Depot breach. Our discount went down to $5 and I was told that it takes them too much time to update credit cards, hence, the penalty. I went round and round with them and they would not restore the discount. They ended up giving me another promotional price but the whole experience made me want to scream.