Quote:
Originally Posted by dbussone
Yes. Most hospitals have patient advocates, and you should feel free to request one with whom you could speak. I would also be comfortable asking to speak to a nursing supervisor (director) or case manager.
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When we were in TVH, I went up to the nurses station to ask for a patient advocate and a nurse told me he was a patient advocate and that they were all patient advocates. I had to then say very deliberately, "No I want THE patient advocate."
Usually there is a patient advocate and above that person is risk manager. When we were there last summer, the same person was doing both jobs while waiting for them to hire someone for one of the jobs. I asked, "How long she had been doing both jobs." She told me about eight years.
In terms of the swelling during season, I would think a hospital in a non retirement area would be a less stressed system. I would head for Shands. Even Munroe is probably less stressed than TVH which is smack dab in the middle of over 120,000 health sensitive seniors.