I don't think filing a complaint will do any good. I had a cisternogram that when bad. I tried to get answers from the "patient advocate," the person in charge of Risk Management, and even the CEO of the hospital, but no one would respond. I think the hospital thinks if you ignore a problem, it will go away. Sad to say, I worked for the hospital as an RN for 8 years and still cannot get answers. They just don't care as long as they are making an income. This is so disappointing as I took my patient care very seriously; only wish everyone else did. I'm embarrassed to say I was once worked there and was very proud to tell people I did. No more, patient treatment, in my opinion, is extremely poor.
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