in late august bought a mac pro from best buy. noticed the laptop was getting pretty hot on the upper left hand corner with minimum use and getting distorted screen occasionally. Plus had to reboot a few times and we only had the laptop for a few days. finally decided to bring laptop back and explained to customer service and geek squad the problems. They agreed that there was a problem and tried to give us an exchange. The register did not allow them to do this. so now the geek squad personal told us that they have to send the laptop for repairs, because thats the way Apple does things. Find out we were two days over the return policy, which is 15 days and since we bought a geek squad contract they took it for over 2 weeks for a repair to a geek squad place in KY . Spent over $1,000 and now I have a computer that was opened for repairs. Do NOT buy geek squad insurance it overrides Apple 1 year policy. BUY YOUR COMPUTER AT AN APPLE STORE was what I was told and they will help you if you have a problem.
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