We are in a new home where Floormasters did the tile work. We have warranty work to be done. It took forever for them to initially contact us after getting the request from the Warranty Dept. They claimed to be leaving messages (with us not returning them). I just tried to call them at 321-388-8641. You get a garbled "leave a message" and then an automated "The mailbox is full". We have worked with several contractors in The Villages. Most of the experiences have been great (i.e. very service oriented, very responsive, timely for appointments, etc.) This company does not seem to fall into this category and I would seriously hesitate to work with a company that is not even reachable. At least (we trust that) we have the Warranty Dept. to help us get this finished.
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