Quote:
Originally Posted by Bonny
In talking about the person at the front desk of a Dr. office, I don't really need to know their name.
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Generally true. But if the receptionist takes on the role of doctor or nurse and decides you can wait weeks when you call to be seen by a dr. today for something you sense is serious, I want to know his/her name. Then I'm going to call and ask for the dr. to call me at his/her convenience, and tell them this person is holding the door shut.