I've had Directtv for at least 15 years and in all those years I have contacted customer support and have not had any problems with them. Occasionally I have had problems with messages saying I haven't subscribed to a channel but that has always been resolved. I have also had new receivers and a hd dish installed without any problems and it was done without any delays.
John
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Neptune, NJ 1963-2005
The Villages 2005-forever
"Don't curse the darkness when you can light a candle"
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