[PattyCakes]

Had Dish for several years. They do great installs, but unfortunately their "repair" issues are handled differently by sub-contractors. For instance, lightening struck an oak tree behind our house on neighbor's land, and it destroyed one of our hi-def receivers. They sent a replacement receiver about a week later, but there was no one to install. Had about 6 appointments with technicians, all of whom either cancelled or just were no show's. We went back to Comcast who does actually employ techs in our area. Direct also has their own techs. When you are at the mercy of sub-contractors, it seems your priority is not necessarily their priority.