[Bonanza]

Originally Posted by Villages PL

Both positive and negative comments can be of value to restaurant owners and managers. Positive comments are nice to hear and the positives can be accentuated while the negatives can be eliminated.

Just like this song: Ac-Cent-Tchu-Ate the Positive - eliminate the negative.

Restaurants that are doing poorly may not be aware of what they're doing wrong. How will they know what needs improvement if no one is willing to make negative comments? Maybe the food is good but the service is poor or maybe it's the other way around.

Restaurant owners and managers are likely aware of this website by now and they need your honest and complete feedback, the good and the bad. If you hold back because you think it's not nice to be negative, you're cheating them - you may be keeping them from getting the vital information they need to run a better restaurant.

Originally Posted by graciegirl

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And sadly, we could be causing them to lose business unfairly. For instance the OP could be very difficult to please at the Outback because he is a vegetarian and he looks for low fat plant based food.

We really need to be careful of our praise, and our criticisms. Not everyone looks for the same thing and some folks are comparing the country club dining here to that back home, but NOT the prices.... and we aren't a huge city like New York, Chicago or Los Angeles..with the diverse food available there. I think we should all try to be a little bit more realistic about what we can expect in a retirement community where most people are careful with money.

[QUOTE=Villages PL;1033364]I'm not sure what you think was nailed. Can you put it in your own words please?

Assuming a moderate amount of intelligence, I believe anyone can tell a legitimate criticism from one that's not. If a vegan or vegetarian complains about a steakhouse, will anyone think that's a legitimate complaint?

As far as being careful about complaints, there will usually be both good and bad reviews. Should complainers pull their punches because they're afraid they might hurt business? Would that be an honest assessment?
What happened to the virtue of honesty?[/QUOTE]

Most restaurant managers, etc., either are not aware of this forum or don't have the time to go through 150+ posts to read what someone might say for or against their restaurant. They also don't have the time to teach themselves how to navigate this forum. Most owners or managers are not aware of this site. I know because I have asked many of them them.

Gracie -- frankly, I would not put much stock in a restaurant the OP recommends or disses. I base my opinion on his many other threads and posts.

Yes, Gracie -- you nailed it. If the OP doesn't understand what you nailed, he needs to read your post again and again until he does.

The OP mentioned a "legitimate complaint" . . . Why in the world would a vegan complain about a steakhouse??? Come on, now!
I would like to know if someone posts their opinion regarding that a restaurant not good, is that NOT a "legitimate complaint?" If it's posted, it is legitimate, even if others don't agree!

That last paragraph is . . . . . . uh . . . . ?????