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Old 03-24-2015, 09:27 AM
JCMSr JCMSr is offline
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Join Date: Apr 2014
Location: Village of Hillsborough
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I personally prefer to deal with things at the time they occur. In many cases my overall assessment of a restaurant includes how they respond to complaints. If they act like they could care less if I return to their establishment, then I don't. If they appreciate the input and at least try to take care of it I will always give them at least a second chance. Everyone can have a bad day. I do not take it out on the waiter/waitress if the food is bad since they did not cook it. If the service is substandard then so is the tip. If the service is lousy then I will politely let someone in management know my feelings without making it confrontational. Waiting until you are home and have had time to stew about an issue always makes it more of a problem than it needs to be in my opinion.