I must weigh in here in support of City Furniture. I ordered a complete bedroom set and later a sleeper sofa. No, everything was not perfect, but really none of them are. They called with a window of time, but sometimes the truck showed up earlier than scheduled. One delivery in fact, they called at 7:30 at night and asked if they could come now instead of the next day, I said yes and my next day was free to do what I wanted to do. Another time they said 7:30 to 9:30 pm for delivery and showed up about 5:30. Lucky for me, I was home. Don't know what would have happened if I didn't get home until 7:30 but I was so no problem. I can't say enough about how nice, friendly and helpful the delivery guys were, they were great. I tried to order a queen sleeper sofa from roomstogo and they wouldn't even take it off the truck, just said, NO, it won't fit and left. I then went to City and even though the guys weren't sure if it would fit, they at least tried, even took the door off first. guess what, it fit fine with a little maneuvering. My point is you can have good and bad experiences with any of them.
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