[Bonnevie]

Wow, this is undeniably the best service experience I've had since moving here. In Feb. I had a company that advertises garage door tune ups come out to do that. I swear if he was there 3 minutes it was a lot. Since then I've had nothing but problems with my garage door opener. It would not close--as though something was blocking the sensors. One sensor was covered with sticky lubricant so I suspect he was not careful lubricating the track. Despite repeated visits from them, it would close for awhile, then eventually stop again. It vibrated so much the light cover would all but fall off. When I called again their exasperation with me was apparent in their voice. Their next suggestion was to replace my sensors. I'd had enough. I was considering just replacing the opener.

Today I called Ryan at 9am and by 940am my garage door opener is fixed. He knew just what to do. He suspected they did something to the load setting that caused the problem. But he checked everything--and redid the wiring, checked the load, tightened the sensors and for less than the cost of the "tune-up" I paid the other company for. My door sounds so much better. He really knows his stuff. And if I have any more problems he said he would come back no charge. I recommend to everyone that you call him first with any problems with your door or opener. You will not be disappointed. by the way, he said so called "tune-ups" are a waste of money, he recommended not to call unless you have a problem.

RYAN O'CULL 352-351-1752