IMO when you pay for service it should refundable in not completed. Naturally the contractor said no one was home. That's get out of jail free cause they know it's hard to prove.
I would be ****ed also if I paid extra for faster delivery. Usually they are under so much pressure in day with probably too many deliveries is why they throw and run. At least ups will ring the door bell. But, they are running for the next delivery and gone by the time I get to the door. Not delivery guy fault iIMO but company management over stocking truck routes. IMO they need to reduce management and have more driver's and sorter that actually keep the company going IMO.
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