[Quixote]

As a local charity we made a presentation to the regional manager of the new self-storage facility that recently opened near the Charter Schools, explaining exactly who we were and the nature of the persons with disabilities whom we service, gave them considerable print material, and they promised us a unit.

We were told that we would be called on a Monday morning with a unit number, just to bring a lock for it. We spent the weekend loading up three vans of stuff to store to be put out at a later garage sale (which will be held next week, April 17-18; see posting under "Garage Sales").

Monday came, no call. We called and left a message, without the courtesy of a callback. Tuesday still no callback. Called again and left a message again, and still no courtesy of a callback. Even contacted corporate headquarters, to no avail.

We were unable to use our vehicles which were loaded to the gills with stuff to go into storage in preparation for the sale.

Finally got a call a week later. "We've changed our minds. We're not interested in having you in our facility." No explanation, no apology, no courtesy, no interest in our community and our charity, no nothing. Apparently this is what it's like dealing with a large corporate entity with zero commitment to our community.

On the other hand—and for the opposite experience—please see the posting about mom-and-pop owned Oxford Self-Storage on US Hwy 301 just south of CR 466. What a world of difference!!!