Quote:
Originally Posted by PJUCTH
People using the point??? I got one am so tired of the rudeness of people just because they can. Doesn't take much to pick up the phone and inform the charity you changed your mind. Free or not. Bad business.
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This is EXACTLY the point I meant to make. If I wasn't clear, I apologize. The regional manager (who said that he had the authority) made a commitment, knowing (as I had explained) that we would be preparing vehicles over the weekend to unload as soon as we received the call with a unit number on a Monday, as I had been told would happen, and to bring a lock for it.
Absolutely businesses can choose what charitable causes they wish to support or, for that matter, can choose not to support ANY charitable causes. But once a commitment is made, the least that could have been done, having been told that we were preparing to utilize the unit starting immediately on that Monday, was to let us know rather than leave us hanging for more than a week with filled vehicles that as a result could not be used for other purposes.
Fortunately it worked out well, as can be seen in the "BRAVO" posting. I agree with PJUCTH (quoted above) that operating this way is, in her or his words, "rude" and "bad business." We are a community that deserves better, and sharing the experience is one of the purposes of this forum. We are not just being negative; we also praise highly when that is appropriate....