Quote:
Originally Posted by Quixote
I don't know how to make it any clearer that the issue was not the rejection but the way it was done—initially promised and not being told for more than a week of the breaking of the commitment.
I guess gone are the days when a handshake meant something, and ignoring that we're a charity, being treated "with some dignity and with respect. The key word being respect" is pretty relevant in terms of silence for over a week in spite of several messages being left while we were left hanging. It makes me feel really old. Then again, I am really old!
Would there have been more "dignity" and "respect" had we been a paying customer who showed up and was then told, "Oh, we rented the unit to someone else"? I don't know....
I cannot help but notice that we offered high praise to a different self-storage unit in another thread—to which only one person responded, at least the last time I looked.
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I'm on your side. I "get" it.
