[Loudoll]

Originally Posted by Indydealmaker

People these days (seniors, in particular) are far too willing to reward businesses that have poor business ethics. I do not care for the live and let live attitude.

Customer service is the most critical part of any business. I can promise those generous souls on here that are criticizing the OP, any business that exhibits the poor communications skills and "soft" ethics of this one, will do so repeatedly. You may be fine as long as you have no unique needs, but why fool with it?

There are many mom n pop facilities who will bend over backwards to just plain help you because that is good business.