I guess I'll give my two cents for what it is worth. First point get it in writing. Second point get it in writing, and last get it in writing. While I agree a business has every right to say who and what they will donate too, they also have an obligation as good business practice to communicate well with the would be customer. The only thing the business did here is not communicate in a timely fashion the fact that they changed their mind. Not a mortal sin.
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