I agree with the poster that said the person did not have enough authority. With a new opening, there are probably a lot of things going on behind the scenes getting set up, not to mention being inexperienced in a new community. When did we start not allowing for human error and mishaps and giving some slack? Things happen and everyone has oversights and bad days. When did we become quick to blame and quick to destroy someone's credibility. Yes they did this...yes politely point it out. If there is a pattern, we will see it and make a decision but let's not tar and feather others right off the bat.
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