I contracted with Stellar for the past 3 years. - During year #1 we had reasonably good service. - The following year several issues that required numerous calls to manage the services we contracted and I had pre-paid for a year. - Beginning year #3, we needed to make regular calls to get the services contracted. Then Stellar was announced that Service Smart would be taking over their business and my contract.
- Since then, we have had poor service at best. I contracted for weekly mowing to be done after noon. However when they show up it has been in the AM or NOT AT ALL.
- We had a supervisor come to our home and promise that our service would be as contracted. - They mailed a written confirmation confirming his gurantee, then faied to deliver as promised. ** As of today, it has been nearly 3 weeks. **
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Have a sunny, Ed
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