Quote:
Originally Posted by Sandtrap328
I drove over to Lake Sumter Landing Panera this morning for a couple of pastries.
At about 8:30, the store was pretty well filled and there was a sizable line of customers waiting their turns for the several cashiers.
The cashiers (order takers) are all young people and are paid minimum wage (I guess). They were smiling at all their customers and greeted everyone with a "Good Morning". Orders were taken promptly and served up with a smile.
No real point to this post except to say it is a good feeling to see employees that are smiling and cheerful. That is the kind of service that keeps customers coming back - and Panera is usually filled with returning customers.
Oh yes, the pastries were delicious, too.
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Good to hear, especially knowing what hard work it is to work there.