Quote:
Originally Posted by Bonny
Why do people always expect things to be comped ? If I was told slow service I would decide whether I wanted to wait or go somewhere else.
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That is so true. People expect to be comped for everything, but it is the way things are now. We own a business and sometimes one just wants to show good will to a customer if things don't go well. On the other hand I would never have given a comment to the customer as the manager did.