Quote:
Originally Posted by spring_chicken
This time, it's the one on 441.
I only went there because it was the only place nearby that I could get my new tires (ordered online) installed. They were reasonable on the installation.
Prior to installing the tires, the manager calls me over and tells me that I need new bushings on the front and rear. Leaf spring bushings, which I'm well aware cost about $25 for enough to do the whole cart.
He then tells me that he doesn't have the parts, but will have them Tuesday and it will cost $500 for parts and labor.
Willy Wilcoxon just left my house. He determined that I needed 1 bushing and the total cost for the service call, parts and labor was $50. It would have been $60 for him to replace all the front bushings, and less than $150 to do the $500 Tire Choice job.
I can't wait until that manager calls me to tell me the parts are in. He's going to get an earful!
Thanks to all who have recommended Willy!
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Ok, I'm not defending TC. Never been there or plan to. Beings they have overhead and several employee's there operation going to be much higher than some one working out of there truck or garage. There labor rate per hour and retail parts are going to higher. Just the cost of big business. After all I business to make profit which the cost has to include overhead costs.
Most all maintenance businesses point out defects, scheduled, and preventive maintenance that's noted during you free 10 To 200 point inspection. That's why the inspection is free. Depending on the schedule (a or b) routine maintenance at certain intervals comes up quick it you read your owners manual. (Noted this was not car. But it does operate on the road ways and you knew the bushings was defective) not pleased with there labor rate your option to go somewhere else for second quote. Even dealerships note this. Your the one that determined when you want to have it done. Just say no if you don't want it done or think they are ripping you.
I done my own leaf spring bushings The kit was 20 bucks or less online and took longer to jack the cart up take off the wheel for easy access, than it did to replace the bushing.