I agree with your assessment. The folks at BH are very nice and helpful but the equipment sucks. My bill: phone, internet, tv (no premium channels) is $170 month. Technicians have been to my location 10 times in the past 2 years; sometimes it's the modem, sometimes it's their equipment 'down the street' that needs upgraded, sometimes it's nothing... the problem goes away. The biggest problem I've had is dreadfully inconsistent internet. It will slow down to next to nothing. Rebooting sometimes helps but the other times BH will 'change something' or reset from their location to fix it.
|