Quote:
Originally Posted by redwitch
This is not a post about bad food or service. While I wouldn't call TJ food great, I've always found it to be good with good service. Ate there last night. We discovered a bug in the salad. Odds are it had flown in and just picked our table. We were done with the salad so no big deal. We did ask for the manager to let him know just in case it did come from the kitchen. He offered us a free dessert, which we refused. Imagine our surprise when he took 20% off our total tab, which included a loaf of rye bread to take home. This is definitely a way to keep people coming back and creates nothing but warm fuzzies. So, just a shout out for someone going above and beyond.
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Wow! A bug in the salad. Do you think the bug went to kitchen instead of your plate ands that's reason to notify the manager. Maybe it was in the produce as it came from the supplier. Bugs happen.
Why would you expect or accept a discount on your rye Bread to go if the bug was in your salad?