Quote:
Originally Posted by missypie
Went last week to Bonifay after playing golf. We were a large group. We take the service when it comes to us as our waitresses were working the tables as we came in. Ordered a burger and baked potato. Served in a timely manner. When my spouse and I cut into the potatoes, they were hard and brown inside. Got the waitress, do we want the mgr? Yes. By the time the mgr came my burger was consumed and we were having a good time with our group. Mgr says do you want something else? No thank you, but I really wanted my potato with my meal, and these looked like yesterdays potatoes or from 6 am. He compted us 2 potatoes. Where is quality control? Why did they leave the kitchen? I wrote an email to Bonifay telling them of this and no answer. I know they have a captive audience built in, but just not good quality. Waitress very nice, great company after golf, manager was deer with headlights.
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The waitress did the right thing asking if you wanted a manager, the manager did the right thing offering you something else.