Quote:
Originally Posted by bagboy
I think that they did what any reputable company would do. They responded to your complaint, apologized for their mistake, told you that they would pass your complaint on to their appropriate department, and gave you a credit equal to the money spent on the product.
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Their response sounds adequate to me too.
You did what you could. If you find that they don't change the packaging or pull the remaining items off the shelf, you could always renew the complaint, perhaps going directly to the marketing/packaging department.