Quote:
Originally Posted by gatherer47
I had a Comcast problem today when I received my monthly bill.Two months ago I specifically told them when my free HBO promotion was up,NOT to renew me. My question is why do they NOT do what they say they WILL do?
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Probably because Comcast often gets away with ignoring customers' instructions.
My guess is enough people don't look closely at their monthly bill.
Or else the charge isn't high enough to be bothered waiting on hold to argue about it.
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