Quote:
Originally Posted by Bonny
Too Jays or any other restaurant cannot ask to see documentation.
That could be a lawsuit.
Here is one of the paragraphs......
When it is not obvious what service an animal provides, only limited inquiries are allowed. Staff may ask two questions: (1) is the dog a service animal required because of a disability, and (2) what work or task has the dog been trained to perform. Staff cannot ask about the person’s disability, require medical documentation, require a special identification card or training documentation for the dog, or ask that the dog demonstrate its ability to perform the work or task.
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Bonny you are 100% correct. The ADA specifically states that the staff can only ask the two questions you stated. They can't ask for any documentation for the service animal. Folks may not agree with the ADA regulations for a variety of reasons but these regs are very specific and very clear.
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