Quote:
Originally Posted by blueash
You will need to return the Comcast equipment to their office, modem, router, dvr whatever they gave you. Even if you cancel service they will bill you for any cost of materials. The humans in the office on 441 are going to give you a receipt for the materials and should also sign that you have cancelled all services. The online chat feature generally works well and does provide a record, if you save the chat, of what was discussed.
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In my experience returning Comcast equipment, the desk folks in the office do not automatically give you a receipt. You have to ask for it.