jukerocks,
I adopted from them and found them wonderful. Everyone was pleasant and helpful even though they were extremely busy when we were there. Sounds like some miscommunication. Remember that most of the people are volunteers. Did you ask to speak to the person in charge to get clarification? I can't say enough good things about my experience with them. And remember no matter what organization or business you deal with there is a chance you will get someone who is having a bad day or give you incorrect information. I would call them and ask for clarification on what you were told.
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