Quote:
Originally Posted by biker1
Attitude is everything - I mean the attitude of the customers. I have seen some people be very tough on the waitstaff in The Villages for no apparent reason other than they felt entitled to do so. I have seen people ask for free stuff and then throw a hissy fit when the waitperson couldn't meet their demands. This sort of behavior will "wear down" the waitstaff and management, they are only human. You catch more flies with honey than vinegar. If you have an issue by all means talk to the management about it but pay attention to your language and attitude. I am not trying to lecture anyone here, just some friendly, well meaning advice. There are two groups of people I go out of my way to be nice to: flight attendants and waitstaff. They have very tough jobs and are in the trenches all day long.
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In my opinion....this is very true. IF I had to pick one thing that I don't like about living in a "over 55" community, it is seeing the way seniors treat wait staff. They treat wait staff as if they are below them......which they aren't!!
Pay attention!!! Say thank you when you are seated, say thank you when your beverage and food are delivered. Speak to them using their name. Treat then the same as you expect to be treated.