[sunnyatlast]

Originally Posted by biker1

attitude is everything - i mean the attitude of the customers. i have seen some people be very tough on the waitstaff in the villages for no apparent reason other than they felt entitled to do so. I have seen people ask for free stuff and then throw a hissy fit when the waitperson couldn't meet their demands. This sort of behavior will "wear down" the waitstaff and management, they are only human. You catch more flies with honey than vinegar. If you have an issue by all means talk to the management about it but pay attention to your language and attitude. I am not trying to lecture anyone here, just some friendly, well meaning advice. There are two groups of people i go out of my way to be nice to: Flight attendants and waitstaff. They have very tough jobs and are in the trenches all day long.

amen!!