[mtdjed]

As a northerner, I feel that in my retirement years in Florida, one thing I do not want to deal with is lack of air conditioner. For that reason I planned for quick repair and or replacement. Paid extra money for warranty and extended warranty and signed up for repair priority club with 24 hour service.

Not wanting to name the company but what a waste as I spend my second night without AC. House temp is now 87 and outside is 86 at 10:25 PM.

Called repair number and you get an voicemail account. Second call got a response. Sunday afternoon visit diagnosed problem, but no corrective parts. Supposed Monday morning repair not scheduled. Call to company confirmed parts available but repair scheduled for 3 PM till 6 PM. No show with no call to advise. Again call to company gets voicemail and response slow. At 10:30 PM finally get sorry call.

I think the answer to the priority club cost of $200 is to buy a window AC for about that price and use it during these extended repairs. I know they are not condoned but I am sure you can use during outages such as described. For about $150 you could have temporary relief while you wait several days for your priority AC company service.

Hopefully day 3 priority is better . Was told I should get first priority. Yea. That's why I was told this AM that they were still working Friday calls.

Sorry for my rant.