[Walt.]

Originally Posted by JohnCliff

... Our SOP is to present the check as is, collect whatever form of payment you want to pay with, and then take it all to find a manager to get the discount to you, thus saving an extra step, which I failed miserably in trying to communicate to you. I can't get you the discount without a manager physically seeing the green card, that's how they work it.

This SOP doesn't make a lot of sense to me. If you presented me with the full (non-discounted) check I'd ask you to correct it before I would hand over "whatever form of payment I would want to pay with."